The National Consumer Disputes Redressal Commission (NCDRC) on July 24, 2020 issues the Consumer Protection (Consumer Commission Procedure) Regulations, 2020. The Regulations specify the procedure to be followed by the Commission while dealing with cases of consumer disputes. The Regulations specifies arrangements in Consumer Commission, hearing hours, dress code etc. As per the Regulations Tentative Cause List of cases to be heard by the Consumer Commission in the following entire week shall be made ready before the close of the working hours of the preceding week and displayed on the notice board and shall also be hosted on the website of the Consumer Commission. Regulations also specifies the nomenclature to be given to the complaints, appeals etc. The Regulations also sets the timeline for filing of matters before commission.
The limitation period under the Regulations is as follow:
• Revision Petition shall be filed within 90 days from the date of receipt of certified copy of the order.
• Application for setting aside the ex-parte order under Section 61 or dismissal of the complaint in default shall be maintainable if filed within thirty days from the date of the order or date of receipt of the order.
• An application for review under Sections 40, 50 and 60 shall be filed to the District Commission, the State Commission and the National Commission, respectively, within thirty days from the date of the order.
[Notification No F. No. A-105/CCPR/NCDRC/2020]
