The Telecom Regulatory Authority of India (TRAI) on February 24, 2023, issued directions to All Telecom Service Providers to submit Quality of Service (QoS) reports for each State and Union Territory(UT).
The Authority has observed that submission of State and Union Territory wise report for QoS parameters is essential for the optimum analysis of QoS being provided by TSPs.
Accordingly, the TSPs have been directed to submit State and Union Territory-wise reports, in respect of QoS parameters specified in regulation 3 for Basic (wireline) Services and 'Network Service Quality Parameters' of regulation 5 for Cellular Mobile Telephone Services, on a quarterly basis starting from the quarter ending March 31, 2023.
The Direction Link - https://www.trai.gov.in/sites/default/files/Directions_24022023.pdf
[Press Release No. 19/2023]