The Insurance Regulatory and Development Authority of India (IRDAI) on July 16, 2023, issued a notification regarding the Insurance claims relating to Floods in Himachal, Punjab, Haryana, and Delhi regions.
The following has been stated namely: -
• General Insurers and Standalone Health Insurance Companies are advised to mobilise all resources namely: -
1. Nominate a Senior Executive in each affected State/UT to act as the Nodal Claims Officer overseeing the claims response.
2. Districts reporting large numbers of claims may be overseen by a designated District Claims Service Head.
3. The contact particulars of the State/District heads should be published on the Insurer website and necessary publicity may be also given in the press.
4. It needs to be ensured that all claims are surveyed immediately and claim payments/on-account payments are disbursed at the earliest and in any case not exceeding the stipulated timeline.
5. Adequate number of surveyors may be engaged immediately
All General Insurers (Including Standalone Health Insurers) are advised to submit information related to the flood claims to the IRDAI in the format attached on a weekly basis at [email protected] for a month.
[Notification No. IRDA/NL/CIR/MISC/146/7/2023]
