The Telecom Regulatory Authority of India (TRAI) on August 18, 2023, released a Consultation Paper on 'Review of Quality-of-Service Standards for Access Services (Wireless and Wireline) and Broadband (Wireless and Wireline) Services'.
The following has been stated: -
•TRAI has been receiving a number of complaints from subscribers regarding call drops and other network-related issues, especially after the rollout of 5G services.
•As 4G and 5G networks are providing much wider coverage in the country compared to the 2G and 3G networks, stringent performance benchmarks, especially related to call drops, are proposed for 4G and 5G services to improve the consumer experience.
•In the above context and to address all relevant QoS-related issues in a holistic manner, the Authority is issuing this consultation paper for seeking 'stakeholders' comments. Written comments on the consultation paper are invited from the stakeholders latest by September 20, 2023. Counter Comments, if any, may be submitted by October 05, 2023.
The detailed notification is given in the document attached below.
URL:https://www.trai.gov.in/sites/default/files/CP_18082023.pdf
[Press Release No.73 /2023]
