The Department of Telecommunications (DoT) on November 23, 2023, issued the Advisory on KYC updation to prevent KYC fraud.
The following has been stated namely: -
• It is requested to issue the undermentioned advisory on the KYC updation to telecom customers through various channels i.e. SMS &/or email:
“Never respond to emails/embedded links in messages/calls asking your User ID/password/debit card number/PIN/CVV/OTP etc. to update or verify KYC documents. Passwords/PIN be changed immediately in case the same has been shared or when in doubt.”
• It is requested to submit an action taken report within 15 days of the receipt of the letter on the subject matter.
[Notification No. 5-2/2019/UDS/PG]
