The Pension Regulatory and Development Board of India (PFRDA) on January 05, 2024, issued the Response to Stakeholder / Public Comments on the proposed amendments to PFRDA (Redressal of Subscriber Grievance) Regulations, 2015
The following has been stated namely: -
• It states that the GRP is required to be filed with PFRDA and NPS Trust since they are part of the grievance redressal mechanism
• It states that a grievance can be raised against an intermediary and the term intermediary has already been defined in the regulations.
• It states that the reference to NPST has been omitted.
Kindly refer to the document to view further details
