The Telecom Regulatory Authority of India (TRAI) on February 23, 2024, released the Recommendations on the Introduction of Calling Name Presentation (CNAP) Service in the Indian Telecommunication Network.
The salient features of the Recommendations are as follows:
• The Calling Name Presentation (CNAP) Supplementary Service should be introduced in the Indian telecommunication network.
• The Calling Line Identification (CLI) should be redefined as the identity of the calling/originating subscriber in terms of the telephone number assigned as per E.164 of 1TU Recommendation/IP Address and the Calling name (CNAM) or any other identification as may be prescribed by the Licensor from time to time.
• All access service providers should provide Calling Name Presentation (CNAP) supplementary service to their telephone subscribers upon their request.
• The name identity information provided by the telephone subscriber in the Customer Application Form (CAF) should be used for CNAP.
• A technical model for the implementation of CNAP in the Indian telecommunication network has been outlined.
• After acceptance of the recommendations, the Government should issue appropriate instructions for making the CNAP feature available in all devices sold in India after a suitable cut-off date.
• The subscriber entities holding bulk connections and business connections should be given the facility of presenting their 'preferred name' in place of the name appearing in the Customer Application Form (CAF).
• The 'preferred name' could be the 'trademark name' registered with the Ministry of Corporate Affairs, or the 'trade name' registered with the GST Council, or any other such unique name duly registered with the Government, provided that the subscriber entity can present the necessary documents to prove the ownership of such name.
This notification will come into force from February 23, 2024.
[Notification No 08/2024]
