The Securities and Exchange Board of India, (SEBI) on July 29, 2024, launched chatbot “SEVA” for investors.
To enhance investor protection, SEBI has introduced SEBI’s Virtual Assistant (SEVA), an AI-based conversational platform designed for investors. The Beta version of this chatbot offers features such as citations for responses, speech-to-text and text-to-speech functionalities for improved accessibility, and the ability to ask follow-up questions.
Currently, the chatbot can provide information on general topics related to the securities market, recent master circulars, the grievance redressal process, and more. SEBI plans to expand the chatbot's capabilities based on user feedback.
The Beta version of SEVA is accessible on SEBI’s investor website (https://investor.sebi.gov.in/) and the SAARTHI mobile app, available on both Android and iOS platforms. Investors can download the app via the following links:
•Android
•iOS
[PR No.14/2024]
