The Government of Goa on August 29, 2024, issued a notification regarding the Query Handling and Business Grievance Redressal Mechanism by the Goa Investment Promotion and Facilitation Board (Goa-IPB).
The Government is pleased to notify the following steps for investment promotion in the State:
• Provide information regarding industrial plots availability, activity specific approvals required with applicable fees. Guiding entrepreneurs in filing online application for G2B services of various departments of the State.
• Providing information on availability of local resources, human resources, list of existing anchor units, mega/large industries which will be useful for ancillary units to come up.
• Follow up prospective investors, especially first-generation entrepreneurs to pro-actively offer solutions to various establishment issues faced by the investors.
• Inform the investor about Online Single Window System (Goa-online) and provide information regarding activity specific approvals required and applicable fees. Provide escort services till the unit is grounded.
• Receive Foreign investors, inform them about available industrial lands, arrange meetings with Government wherever necessary and provide escort services till unit is grounded.
Query Handing Mechanism. — One of the major functions of the Goa-IPB will be to record and respond to queries from various current and prospective investors in the State. The complete process for query recording and handling is described below:
Query Recording: An Investor may choose to submit queries to the Investor Facilitation Cell through any of the following methods:
• Through the Goa-online portal use the Query Submission under the All Services Tab.
• Through email. Email to: [email protected]
For further information, please refer to the document provided below.
[Notification No. 3/17/2024-IND/245]
