The Employees State Insurance Corporation (ESIC), on August 23, 2024, issued a notification regarding the implementation of Service Level Benchmarks for Quality Improvement in ESIC Healthcare Facilities.
The quality system standards, checkpoints, and checklists will be applied to various service areas in hospitals and dispensaries. Detailed checklists are attached to this letter. Unique Features of the Service Level Benchmarks are objective benchmarks with transparent scoring criteria, adjustable standards based on the hospital's facilities, and flexible and updatable based on resources and expertise.
[Notification No. U -16011/3 6/2024-M ed.l(E-705705)]
