The Securities and Exchange Board of India (SEBI) on December 06, 2024, issued a notification regarding Empowering Investors through the Updated Investor Charter of SEBI.
SEBI has updated its "Investor Charter" to enhance investor protection, market transparency, and trust and confidence among investors. Key updates includes ensuring confidentiality of investor information and providing the right to exit at fair and reasonable terms from the securities market related products or services (copy of updated Investor Charter of SEBI enclosed).
Further, SEBI has strengthened the grievance redressal mechanism and alternative dispute resolution mechanism with the launch of SCORES 2.0 and SMART Online Dispute Resolution. In SCORES 2.0, investor complaints are taken up directly with SEBI registered Intermediaries/regulated entities and the designated bodies for First Level review, with SEBI taking up all complaints at the stage of Second Level Review. SMART ODR Portal facilitates online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market.
[PR No. 33/2024]
