The National Payments Corporation of India (NPCI) on January 16, 2025, issued a circular regarding the Mandatory Compliance with Get Bank Live Status API and Activation of All Destination Banks for eMandate Services.
The NPCI has introduced critical updates to the eMandate process. The following measures must be mandatorily implemented by all participants:
• Implementation of GetBankLive Status API
All participating entities are required to integrate the GetBankLive Status API to verify the real-time availability of destination banks. This ensures accurate and timely processing of eMandate transactions.
Live Bank Status API: https://enach.npci.org.in/apiservices/getLiveBankDtls
• Activation of All Destination Banks
All Sponsor Banks, Aggregators, and Merchants must ensure the availability of the latest list of destination-side banks. Participants must adhere to the following:
o No Selective Inclusion or Exclusion: No discretion is allowed regarding the inclusion of banks officially declared live by NPCI.
o Strict Compliance with Scheme Guidelines: Excluding any destination banks declared live by NPCI is a direct violation of scheme guidelines.
Failure to comply with the above requirements will result in serious action of disabling the non-compliant entities.
[Circular No. NPCI/2025-26/NACH/009]
